Communications in Business - types & uses

Oral	Most personal	Personalised wider distribution	Widest distribution
Internal	Conversation Telephone	Interview - Meeting Conference call - video link	Broadcast - radio, television or web Distributed recording - disk, tape or film
External	Visit Telephone	Presentation Conference call - video link	Broadcast - radio, television or web Distributed recording - disk, tape or film
Written	Most personal	Personalised wider distribution	Widest distribution
Internal	Note - Memo - Minute Email Letter	Copied note, memo or minute Copied email Copied letter	Policy document - instruction Notice board - web page
External	Letter Fax Email	Copied letter/Fax - standardised letter/Fax Copied email Compliment slip Promotion material	Web site Corporate publication Advertisement

Paul Newman

March 02

Front Page | Home Page for individuals | Business Services Index | Site contents & internal links | Email the Author